Getting Help

Ai-yi-yi! Your Mac keeps crashing and won't operate. This isn't supposed to happen, right? Maybe it's not even starting up all the way. What do you do then?

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When you get deep into trouble with your Mac, Safe Mode may be the ticket to sorting out your problem.

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Do you prefer to watch more than reading? Pull up the recliner and check out our list of free Mac video tutorials.

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Part 2 continues the master list with free video tutorials and tips for the iLife apps.

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Did you know there is more to Time Machine than the starry field? Find out how it can bail you out when everything goes south.

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Don't panic. Yet. What steps should you take when your Mac won't respond? Find out here.

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You threw down $129 for Leopard and got a few weeks out of it. But after a routine software update, Hamish got kicked back out to Setup Assistant.

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Ah, Activity Viewer, the unsung, yet most used utility in the Utilities folder. Find out why you should be running Activity Viewer at all times.

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Still frustrated trying to get your Mac to do what you need it to? A professional might be just what you need. Marnï Melrose tells us about why you might benefit from a consultant and what to expect.

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Need help and you've run out of gas on Google? Try asking for help with your problem in an online forum. We'll walk you through the steps.

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When your Mac is busted, you'll want to flatter, bribe, scream and scheme to get it fixed at the Genius Bar. What's the best approach to take to get the help you need? Robert gives you the 411. Hint: be a decent human being.

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So you've got a new Mac and somewhere along the line, trouble strikes. Your Mac might not be working or you can't figure out what to do in the software. The honeymoon is OVER. What now? One great option is Apple's Support section of their website.

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Which program to choose for managing your email? You have more options than just Apple Mail or .Mac.

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You bought your new Mac to get some things done, but now you've hit a wall. You've tried doing what was obvious and you are at the end of your rope. Try these 6 steps to solve that problem that should be easy but isn't.

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Yes, it's our dirty little secret: Macs crash. Not very often, but they do. Freezing, spinning beach balls, Kernel Panics. Yikes! Follow these steps to get past the most common Mac crashes and on with your day.

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Here are 5 easy steps to take after you get you Mac turned on to make sure you get off on the right foot.

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When you want to learn more about your Mac, what websites should you turn to? We are putting together this master list by combing through the internet and bringing the most helpful Mac sites to you in one place.

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One of the biggest hassles when switching computers is getting all your Contacts info to your new Mac. Let MFM help with getting your old Outlook contacts moved over to your Mac.

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